Company Info
Why buy from us?
We’re big enough to offer the best prices but small enough to offer the best customer service!
We’re a growing company staffed with real people who are here to help.
Here’s a little about our company:
1.) We’re Experienced Retailers-
We are an established retailer satisfying our valued customers since 1993. PestDetour is a division of Sierra Gold Hardware Inc., a Dun & Bradstreet listed Corporation.
2.) We’re Customer-oriented-
We listen and respond to our customers. We also believe in selling products that work. If something doesn’t work, we won’t sell it. We’re here to answer your questions too. Feel free to email or call us.
3.) Low Shipping Prices-
We do not get you going with a low price and then make it up with high shipping. NO, NO, NO! We hate that when it happens to us when we’re shopping on-line! We never “mark up” our shipping costs. Shipping is calculated at the current carrier rates and we do not tack on any “handling charges” or stuff like that.
4.) Price Matching Policy-
Our wholesale and retail affiliations offer us the buying power to offer great products at what we believe to be some of the lowest – if not the lowest prices around!
If we don’t have the lowest price, let us know. If we can verify it, we’ll beat it by 5%!
Please note, that to be fair, we will factor shipping costs into the equation because some retailers may charge “less” for the product but then really ding you with much higher shipping costs.
5.) Satisfaction Assurance-
If you think that something you bought from us does not do what we claim it will, we will replace it or refund you the purchase price, as you prefer.
Visit our Customer Service Page for more information.